Technology

PlayStation Network is partially down

Sony’s PlayStation Network is not completely healthy right now. The company’s Network Service Status page is all red, with a spike at Downdetector suggesting the partial outage began roughly two hours ago at around 12PM ET.

Published 3 years ago on Mar 23rd 2024, 10:00 am

By Web Desk

Your PS5, PS4, PS3, and Vita might have looked normal — but if you had issues, it’s because Sony’s PlayStation Network was not completely healthy. Sony’s Network Service Status page was red for hours, after a partial outage began at roughly 12PM ET. By 4:30PM ET, service had reportedly been restored, and it’s all green now.

At the time, we could still see our friends online, play games that require network authentication, download updates, and access the PlayStation Store, but there were a lot of “Can’t load data” error messages under player profiles, and the web version of the PlayStation Store didn’t load.

And when I tried to fire up multiplayer in Hot Wheels Unleashed, I got this communication error:

“A communication error with PlayStation Network has occurred.”

Photo by Sean Hollister / The Verge

My colleague Joanna says she was able to play a little Fall Guys, though.

Sony said the following things might not have worked:

“You might have difficulty signing in or creating an account for PlayStation Network.”“You might have difficulty launching games, apps, or network features.” “You might have difficulty getting PlayStation Video content.”“You might have difficulty getting products on the PlayStation Store.”“You might have difficulty getting products on PlayStation Direct.”

“Game streaming” was also potentially down.

Nvidia’s GeForce Now also had a game streaming outage today, though it was resolved at around the time we first published this story.

Joanna Nelius contributed to this story.

Update, 8:37PM ET: Added that service has been restored.