Since launching in 2017, Substack has emerged as a publishing platform for writers looking to monetize their work through paid newsletters. However, as the platform has grown, so has its content. In November 2023, a report from The Atlantic revealed that while Substackâs approach to content moderation banned pornography and spam, it allowed Nazi-supporting and white supremacist newsletters on the platform, including some with paying subscribers that generated commissions for Substack.
Technology
Substack’s moderation battle: all the latest news
Substack’s decision to continue publishing newsletters with Nazi content pushed some writers to leave. Here are all the updates on what’s happening with Substack.
These findings led more than 200 Substack authors to sign an open letter asking why the platform is letting those newsletters publish and monetize that kind of content.
Substack co-founder Hamish McKenzie wrote a response saying it wouldnât remove or demonetize Nazi content. But after Platformer founder Casey Newton raised questions about Substackâs approach to content moderation, it ended up taking down five Nazi newsletters, all while refusing to make any changes to its policies.
Hereâs the story so far.
Jan 17
Jay Peters
You can report posts and publications from the app, according to Substack update notes spotted by Chris Messina. (It appears youâve been able to report things on the web for at least a few months.) But for people who are unhappy with Substackâs moderation policies, as Messina says, it might be too little, too late.
Jan 12
Jay Peters
Substack keeps the Nazis, loses Platformer
Platformer, the tech newsletter started by Verge alum Casey Newton, is leaving Substack over its policies around and response to pro-Nazi publications using the platform.
Newton notes that after identifying seven Substack publications âthat conveyed explicit support for 1930s German Nazis and called for violence against Jews, among other groups,â the platform removed one on its own along with five others on the list. The other thing that happened was that the platformâs co-founders asked to keep their conversations off the record and then leaked those conversations to another publication.
Jan 9
Richard Lawler
Substack is going to remove five Nazi newsletters
Just a couple of weeks after Substack co-founder Hamish McKenzie defended the companyâs decision to continue allowing Nazi content, Platformer reports that Substack will now remove âsomeâ publications that express support for Nazis.
McKenzieâs December post was responding to a letter from over 200 Substack authors who cited, among other things, a recent report in The Atlantic that pointed out over a dozen newsletters with overt Nazi imagery, as well as many more with evidence of extremist views. Some newsletters have left Substack over the last couple of weeks for other platforms like Ghost or Beehiiv, and Platformer notes that it has seen many paying customers quit, saying they do not want to contribute to a platform that they see as supporting extremism.
Dec 22, 2023
Adi Robertson
Legal blogger Ken White (aka Popehat) isnât outright ditching Substack over its decision to keep monetizing Nazi content. But he finds its claim of being a principled upholder of free expression, rather than a company pulling a widely recognized branding trick, a bit risible:
The brand is effective and lucrative. The âweâre the noble defenders of civilization, upholding free thought from the onslaught of the woke hordesâ sells these days. It sells even when free thought is actually under more profound assault from cynical and powerful and absolutely not woke forces. It sells even though â as I will get to in a minute â thereâs a difference between tolerance and platforming.
[popehat.substack.com]
Dec 21, 2023
Richard Lawler
Substack says it will not remove or demonetize Nazi content
More than 200 Substack authors asked the platform to explain why itâs âplatforming and monetizing Nazis,â and now they have an answer straight from co-founder Hamish McKenzie:
While McKenzie offers no evidence to back these ideas, this tracks with the companyâs previous stance on taking a hands-off approach to moderation. In April, Substack CEO Chris Best appeared on the Decoder podcast and refused to answer moderation questions. âWeâre not going to get into specific âwould you or wonât youâ content moderation questionsâ over the issue of overt racism being published on the platform, Best said. McKenzie followed up later with a similar statement to the one today, saying âwe donât like or condone bigotry in any form.â
Dec 18, 2023
Alex Heath
More than 200 Substack authors have signed an open letter to the companyâs leadership asking them to explain why they are âplatforming and monetizing Nazis.â From the letter:
From our perspective as Substack publishers, it is unfathomable that someone with a swastika avatar, who writes about âThe Jewish question,â or who promotes Great Replacement Theory, could be given the tools to succeed on your platform. And yet youâve been unable to adequately explain your position.Â
Yikes! Meanwhile, Substack is pointing other outlets to this open letter supporting the company:
We are still trying to figure out the best way to handle extremism on the internet. But of all the ways weâve tried so far, Substack is working the best.
Apr 24, 2023
Jay Peters
Substack co-founder says âwe donât like or condone bigotry,â doesnât explain how Notes will moderate it
Substack CEO Chris Best may have not really answered Nilay Patelâs Decoder questions about whether racist speech would be allowed on its new Twitter-like Substack Notes platform. But last Friday â more than a week after Bestâs interview on the Decoder podcast â co-founder Hamish McKenzie shared a firmer statement in (where else?) a Substack Note.
âLast week, we caught some heat after Chris didnât accept the terms of a question from a podcast interviewer about how Substack will handle bigoted speech on Notes,â McKenzie said. âIt came across poorly and some people sternly criticized us for our naivety while others wondered how weâd discourage bad behaviors and content on Notes. We wish that interview had gone better and that Chris had more clearly represented our position in that moment, and we regret causing any alarm for people who care about Substack and how the platform is evolving. We messed that up. And just in case anyone is ever in any doubt: we donât like or condone bigotry in any form.â (Emphasis ours.)