FBR kicks off restricting plan to improve taxpayer services

Lahore: In a bid to enhance efficiency and accountability within the organization, the Federal Board of Revenue (FBR) on Wednesday kicked off the implementation of its restructuring and transformation plan, 

In a recent notification, the FBR announced the abolition of the post of Member Public Relations and the establishment of a new position, Member Taxpayers Services.

Furthermore, the post of Member Accounting has been replaced by Member Organizational Audit, reflecting a shift in focus towards improved audit processes.

As part of the restructuring, the roles of Member Information Technology and Member Digital Initiatives have been integrated into a newly created post: Director General of IT and Digital Transformation.

This position will oversee Inland Revenue Operations, to streamline digital services and enhance taxpayer engagement.

Additionally, the DG Revenue Analysis will now report directly to the Member Inland Revenue Policy, strengthening the linkage between data analysis and policy-making.

The DG Internal Audit for Inland Revenue has also been tasked with responsibilities associated with the Member Organizational Audit, thereby ensuring that audit functions are closely aligned with organizational oversight.

In a further move to consolidate power and responsibility, the Member for Inland Revenue Operations will now exercise the powers previously held by the Member for IT and Digital Initiatives. These changes are expected to foster a more integrated approach to revenue collection and taxpayer service delivery.