Google is killing software support for early Nest Thermostats

Google has just announced that it’s ending software updates for the first-generation Nest Learning Thermostat, released in 2011, and the second-gen model that came a year later. This decision also affects the European Nest Learning Thermostat from 2014. “You will no longer be able to control them remotely from your phone or with Google Assistant, but can still adjust the temperature and modify schedules directly on the thermostat,“ the company wrote in a Friday blog post. The cutoff date for software updates and general support within the Google Home and Nest apps is October 25th. In other significant news, Google is flatly stating that it has no plans to release additional Nest thermostats in Europe. “Heating systems in Europe are unique and have a variety of hardware and software requirements that make it challenging to build for the diverse set of homes,“ the company said. “The Nest Learning Thermostat (3rd gen, 2015) and Nest Thermostat E (2018) will continue to be sold in Europe while current supplies last.” Losing the ability to control these smart thermostats from a phone will inevitably frustrate customers who’ve had Nest hardware in their home for many years now. Google’s not breaking their core functionality, but a lot of the appeal and convenience will disappear as software support winds down. The early Nest Learning Thermostats can at least be used locally without Wi-Fi, which isn’t true of newer models. There’s one bright spot for owners of recent Nest Thermostats: Google says owners “will be able to create and adjust schedules” from the Google Home app later this year for the first time. Still, this type of phase-out is a very real fear tied to smart home devices as companies put screens into more and more appliances. Is 14 years a reasonable lifespan for the these gadgets before their smarts fade away? There’s no indication that Google plans to open source the hardware. In a clear attempt to ease customer anger, Google is offering a $130 discount on the fourth-gen Nest Learning Thermostat in the US, $160 off the same device in Canada, and 50 percent savings on the Tado Smart Thermostat X in Europe since the Nest lineup will soon be gone. The original Nest thermostats were released while the company was an independent brand under the leadership of former Apple executive Tony Fadell. Google acquired Nest in 2014 for $3.2 billion.